Privacy Policy

Last Updated: May 17, 2025

The Soul Aspect, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit thesoulaspect.com (“Website”) and use our products, services, forms, and other resources.

By accessing or using this Website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you interact with our Website, place an order, fill out a form, or contact us, we may collect personal information such as:

Name
Email address
Payment information (processed through third-party providers)
Information you submit through contact forms, intake forms, questionnaires, or other service-related forms
Any other information you choose to provide to us

Automatically Collected Information

When you browse our Website, we may automatically collect certain information, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on pages
Referring website or source
General usage and navigation data

How We Use Your Information

We may use your information to:

Deliver purchased products and services
Process transactions
Communicate with you about your order or services
Respond to inquiries, customer service requests, or support needs
Send important administrative or service-related emails
Improve our Website, services, and user experience
Send marketing or promotional emails if you have opted in
Maintain business records and fulfill legal or contractual obligations

Payment Processing

We do not store your full payment card information on our Website.

Payments are processed securely through third-party payment processors, such as ThriveCart and other payment service providers. Your payment information is subject to the privacy policies, terms, and security practices of those third parties.

Third-Party Services

We may use third-party tools, software, and platforms to help operate our business and Website, including but not limited to:

Payment processors
Email marketing platforms
Form and intake collection tools
Website hosting providers
Analytics and tracking tools
Scheduling, automation, or communication tools

These third parties may collect, store, or process data according to their own privacy policies. We are not responsible for the privacy practices of third-party services.

Cookies and Tracking Technologies

Our Website may use cookies, pixels, and similar tracking technologies to:

Improve website functionality and performance
Remember preferences or settings
Understand visitor behavior and traffic patterns
Support analytics, advertising, or remarketing efforts

You may disable cookies through your browser settings, but doing so may affect how parts of the Website function.

Email Communications

If you provide your email address, you may receive:

Order confirmations
Service-related communications
Customer support responses
Optional marketing or promotional emails if you opt in

You may unsubscribe from marketing emails at any time by using the unsubscribe link in those emails or by contacting us directly.

How We Share Information

We do not sell your personal information.

We may share your information only when necessary to:

Provide products or services you requested
Process payments or deliver communications
Work with trusted third-party business providers
Comply with legal obligations
Protect our rights, property, or safety

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to:

Provide products and services
Maintain business and transaction records
Comply with legal, tax, accounting, or regulatory obligations
Resolve disputes and enforce agreements

Your Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information, where applicable
Opt out of marketing communications

To make a request, contact us using the email address listed below.

Children’s Privacy

This Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children under 18. If we learn that we have collected such information unintentionally, we will take reasonable steps to delete it.

International Users

If you access this Website from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.

Your continued use of the Website after changes are posted constitutes your acceptance of those changes.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

hello@thesoulaspect.com

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